Want to know more? Read our FAQs
It’s free! Just Eat POS is a free tool exclusively for our Just Eat Restaurant Partners. You do need to provide your own hardware (which you can buy from the Just Eat web shop if you would like), but the Just Eat POS software is free.
The app itself is available only in English and Dutch, but you can print your kitchen tickets, customer receipts and have the menu screen on your POS in any language you like.
Yes, Just Eat POS is exclusively for Just Eat Restaurant Partners. If you’d like to join Just Eat, you can sign up to our platform here and enjoy our free POS. However, our software is currently only compatible with restaurants using their own drivers, as we cannot integrate with Just Eat’s Restaurant Delivery Service.
Sorry - no. For now, Just Eat POS is only for independent restaurants, but we will hopefully be able to support chains in the future.
Yes - we have a dedicated support team just for POS users. You can contact them on firstname.lastname@example.org. There is also a dedicated phone number and WhatsApp number that will be shared with you once you sign up. Please note this team is only for issues with your Just Eat POS: for other support enquiries for issues relating to your Just Eat account, orders, invoicing etc, you should contact the Just Eat support team.
No. The Orderpad can only process Just Eat orders - Just Eat POS manages your in-store orders too and is a complete restaurant management system with employee profiles, analytics, cash and card payments, and more.
Yes - we recommend a minimum 30mb/s download speed.
Yes - you can still use the Partner Centre as well as the Just Eat POS Back Office.